The Diamond Vault started out in the wholesale diamond
industry and expanded its operation to sell diamonds and diamond jewelry directly
to the public with wholesale pricing while never neglecting a focus on providing
outstanding customer service. We are direct diamond importers and also provide an
array of services that include custom design, jewelry repair, watch repair and appraisal
The process of buying a diamond ring can be very overwhelming and stressful when you are faced with the following conditions:
Pushy sales people.
Not having enough diamond knowledge and facing a store or dealer who prefers you staying that way.
Having very few diamonds to look at which in turn makes the sales person pushier for you to select from the few diamonds that he/she has to offer.
The Diamond Vault was founded with the following mission statement: Combine a meaningful, stress-reduced and education-rich diamond jewelry selling approach with the diamond inventory that can only be found at a wholesale diamond manufacturer.
Over the years we have given our mission statement wings through advocating the customer in the diamond buying process.
The following steps illustrate the typical process that our customer would go through to select the best diamond ring to fit his/her needs:
When you first come in our aim is to understand your specific wants and needs in picking out a jewelry item. If you do not have a specific idea of what you are looking for then you are like most customers. We will help to guide you towards an initial ring concept.
Next, we usually will show you a wide assortment of diamonds that match your criteria or that can help accomplish the overall ring impression that you are looking to achieve. If you are not comfortable with using a jeweler's 10X loupe we can show you the diamonds under a microscope or even magnify them onto a large TV screen for your convenient examination.
Using sophisticated but easy to use gemological instruments we will help you narrow your selection to a diamond or several diamonds that you prefer. At this stage you will gain a great understanding of how diamond color affects the price and the look of diamond. We will also show you how the quality of cutting differs across different diamonds.
Your ring receives a lifetime's worth of maintenance when you buy it from The Diamond Vault. As your ring wears we will polish every nick and scratch, we will check you prongs twice a year and provide you with ring cleanings -- all of this is done at no charge to you.
Your ring is complete and with careful maintenance will provide you with a lifetime of enjoyment. We take a lot of pride in providing you with a well crafted ring with a beautiful diamond at its heart -- we do this so that you can take just as much pride in wearing it.
Now it's time to consider how you would like to mount the diamond that you are most drawn to. You can look at our wide selection of ring designs that we have in store ranging from the most basic and classical to intricate and modern styles. We also offer you the ability to design a ring that is entirely your own using a custom design process that is affordable and puts your in the driver's seat with the ability to approve or reject the wax mold until you are completely satisfied.