The Diamond Vault started out in the wholesale diamond
industry and expanded its operation to sell diamonds and diamond jewelry directly
to the public with wholesale pricing while never neglecting a focus on providing
outstanding customer service. We are direct diamond importers and also provide an
array of services that include custom design, jewelry repair, watch repair and appraisal
All items purchased can be exchanged for items of equal or greater value with no time limit.
One does NOT have to spend double or triple the amount of money -- the exchange is simply at equal or greather value.
The only items that cannot be returned are custom built items and services rendered.
Jewelry items bought from The Diamond Vault are warrantied for any labor issues that include but are not limited to re-tipping prongs, polishing, rhodium plating, fixing broken shanks and broken heads.
Cleanings and checking of prongs and the ring are free and encouraged.
The warranty is free and is included with any jewelry item that is purchased from us.
The warranty is good throughout the lifetime of the jewelry item.
The warranty does not cover the loss of a jewelry item's center diamond or any side diamonds that are individually over 1 Ct. in size. The customer's optional insurance policy through his/her homeowner or other jewelry policy will protect you from this catastrophic and highly unlikely loss.